Privacy Policy
Last updated: 21 May 2026
SMS Reminders ("we", "us", or "our") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect the following types of personal information:
- Name and contact details (phone number, email address)
- Business information provided when setting up a service account
- Message content and delivery logs related to SMS communications
- Technical data such as IP addresses and browser information when you use our website
2. How We Use Your Information
We use the information we collect to:
- Deliver and manage SMS reminder services
- Communicate with you about your account or our services
- Comply with legal obligations
- Improve and develop our services
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers (such as SMS gateway providers) solely to deliver our services, and only to the extent necessary. These providers are bound by confidentiality obligations.
4. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Data is stored securely and access is restricted to authorised personnel only.
5. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
6. Your Rights
You have the right to access, correct, or request deletion of your personal information. To make a request, please contact us at sms-reminders@hernandez.id.au.
7. Cookies
Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings; however, this may affect some functionality.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.
9. Contact Us
For any privacy-related enquiries, please contact us at sms-reminders@hernandez.id.au or write to us at 23/65 Station St, Malvern VIC 3144, Australia.